Warranty

We stand behind our products. All items come with a six month warranty. For an additional fee, you can purchase our five year extended care plan, which is available for lifetime renewal. Extended Care Plan

What repairs and services are covered
The Bliss Diamond Five Year Extended Warranty Plan covers all inspections, defects in materials, workmanship, covered repairs and services to the jewelry. This includes parts and labor necessary to fix problems which have occurred during normal usage of the jewelry, consistent with the conditions for which it was designed. Depending on the type of jewelry, the plan would include resizing or re-shanking of rings, clasp replacement, repair of broken chains, repair of worn or broken prongs, repair of broken earring posts, diamond replacement, or other similar repairs. During the duration of the warranty you are entitled to two separate inspections for cleaning and polishing to restore the natural beauty of your item. Minor scratches that occur from normal wear will also be removed in this process.

What is not covered
Jewelry that has been damaged as a result of excessive or abusive treatment. Warranty is voided on rings that have been reset or if labor has been performed on the item by another jeweler. This plan also does not cover loss, theft, accidental abuse, damage resulting to the jewelry from loss, act of god, or any consequential damages or loss resulting from the broken or damaged jewelry. All center stones are not covered. We recommend getting main stones insured through another provider. Appraisal documents are available for this type of service.