Your complete satisfaction is important to us. If you're not completely satisfied with your jewelry purchase, please submit for return by CLICKING HERE within 30 days from the date you received the package.
- You must return items in new or unused condition with all original packaging and materials included. ‘New or unused condition’ means that there are no scratches, marks, blemishes, nor any other damage(s) on the item, and that it has not been sized or altered in any way.
- We will inspect your item upon receipt. If the item has been sized or altered in any way, or is not in new condition, it will not be accepted for exchange or refunds, and we will return it to you at your expense.
- We must be notified of your request to return an item within 30 days of receiving the package.
- All custom orders are nonrefundable. Custom orders include sizes under 4, over 12, engraved, and or modified from the original listed product.
- Shipping and appraisal charges are non refundable.